Privacy Policy
Last updated: 25/03/2026
1. Introduction
This Privacy Policy explains how AgooCloud, a product operated by RVLWorks, collects, uses, and protects your personal data when you use our services.
We are committed to ensuring that your privacy is protected and that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
2. Company Information
AgooCloud is operated by:
RVLWorks
Spain
Email: support@agoocloud.com
3. Data We Collect
We may collect and process the following types of data:
3.1 Account Information
- Name
- Email address
3.2 Payment Information
Payments are processed securely through Stripe. We do not store your full payment details.
Stripe may collect:
- Billing information
- Payment method details
3.3 Backup Data
AgooCloud stores data that you choose to back up.
This may include:
- Files
- Documents
- System data
Backup data is stored securely using Wasabi cloud storage.
3.4 Usage Data
We may collect information about how you use our service, including:
- Application usage
- Device information
- Log data
3.5 Analytics Data
We use Google Analytics to collect anonymized information such as:
- Pages visited
- Time spent on site
- General location (non-precise)
4. How We Use Your Data
We use your data to:
- Provide and operate the AgooCloud service
- Manage user accounts
- Process payments
- Improve our services
- Provide customer support
- Ensure security and prevent abuse
5. Legal Basis for Processing
Under GDPR, we process your data based on:
- Contractual necessity (to provide the service)
- Legitimate interests (service improvement, security)
- Consent (cookies and analytics where applicable)
6. Data Storage and Security
Your data is stored securely using industry-standard practices.
- Backup data is stored in Wasabi cloud storage
- Data is encrypted during transfer and storage
- Access to data is restricted and protected
7. Data Sharing
We do not sell your personal data.
We may share data with trusted third parties only when necessary:
- Stripe (payment processing)
- Wasabi (data storage)
- Google Analytics (website analytics)
These providers process data in accordance with their own privacy policies.
8. Data Retention
We retain your data only as long as necessary to:
- Provide the service
- Comply with legal obligations
You may request deletion of your data at any time.
9. Your Rights (GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
To exercise these rights, contact:
support@agoocloud.com
10. Cookies
AgooCloud uses cookies and similar technologies to:
- Improve website functionality
- Analyze usage via Google Analytics
You can control or disable cookies through your browser settings.
For more details, see our Cookie Policy.
11. International Data Transfers
Your data may be processed outside your country through third-party services (e.g., Stripe, Wasabi, Google).
We ensure that appropriate safeguards are in place to protect your data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
13. Contact
If you have any questions about this Privacy Policy or your data, contact us: