Frequently Asked Questions
Find answers to common questions about Agoocloud, managed backup services, pricing, and security.
GENERAL
What is a managed backup service?
A managed backup service automatically protects your data by securely backing it up to the cloud without requiring manual work. Agoocloud handles the backup process for you, ensuring your data is always safe and recoverable.
How does Agoocloud work?
After creating an account, you install the backup client and select what you want to protect. Agoocloud then automatically backs up your data in the background to secure cloud storage.
Who is Agoocloud for?
Agoocloud is designed for individuals, small businesses, remote teams, and developers who need reliable and automated data protection.
PRICING & BILLING
How does pricing work?
Pricing is based on storage units. Each unit provides 100GB of backup storage for $6 per month. You can choose how many units you need and adjust your storage at any time.
Do I need a credit card to start?
No. You can start your free trial without providing a credit card.
What happens after the free trial?
After your 14-day trial with 25GB of storage, you can continue using Agoocloud by selecting a paid storage plan.
Can I cancel anytime?
Yes. You can cancel your subscription at any time, and you will not be charged after cancellation.
Are there any hidden fees?
No. Agoocloud uses transparent pricing with no hidden fees.
SECURITY
How secure is Agoocloud?
Agoocloud uses strong encryption to protect your data both in transit and at rest. Your backups are stored securely in the cloud to ensure maximum protection.
Is my data encrypted?
Yes. All data is encrypted before being transmitted and stored, ensuring your information remains private and secure.
Is my data stored offsite?
Yes. Your backups are stored in secure cloud infrastructure, protecting your data from hardware failure, theft, or local disasters.
BACKUP & RESTORE
What kind of data can I back up?
You can back up documents, system files, applications, databases, and other important data.
How often are backups performed?
Backups run automatically and can be scheduled based on your preferences. Incremental backups ensure efficiency by only saving changes.