Terms & Conditions

Last updated: 25/03/2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of AgooCloud, a managed backup service operated by RVLWorks.

By creating an account or using AgooCloud, you agree to these Terms.

2. Company Information

AgooCloud is operated by:

RVLWorks
Spain
Email: support@agoocloud.com

3. Description of Service

AgooCloud provides a cloud-based backup service that allows users to securely store and recover data.

Users install software that automatically backs up selected data to cloud storage.

4. Accounts

To use AgooCloud, you must:

  • Provide accurate account information
  • Maintain the security of your account
  • Be responsible for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Free Trial

AgooCloud offers a free trial that includes:

  • 25GB of storage
  • 14 days of access

After the trial period ends, continued use of the service requires a paid subscription.

6. Pricing and Billing

AgooCloud uses a storage-based pricing model:

  • Each unit provides 100GB of storage
  • Each unit costs 6€ per month
  • Users select the number of storage units

Billing:

  • Billing occurs on a monthly basis
  • Charges are based on selected storage units
  • Payments are processed via Stripe

7. Subscription Changes and Cancellation

  • You may increase or decrease your storage units at any time
  • You may cancel your subscription at any time

After cancellation:

  • You will not be charged for future billing cycles
  • Access to the service may be limited or terminated

8. Refund Policy

Unless required by law:

  • Payments are non-refundable
  • No refunds are provided for partial billing periods

9. Acceptable Use

You agree not to use AgooCloud to:

  • Store or distribute illegal content
  • Violate applicable laws
  • Upload harmful or malicious content

We reserve the right to suspend or terminate accounts that violate this section.

10. Data Responsibility

You are responsible for:

  • The data you choose to back up
  • Ensuring you have the rights to store that data

AgooCloud does not monitor or review user data.

11. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access.

The service may be temporarily unavailable due to:

  • Maintenance
  • Technical issues
  • External factors

12. Limitation of Liability

To the maximum extent permitted by law:

  • AgooCloud is provided “as is”
  • We are not liable for:
    • Data loss
    • Service interruptions
    • Indirect or consequential damages

Users are responsible for maintaining appropriate backup practices.

13. Termination

We may suspend or terminate your access if:

  • You violate these Terms
  • You misuse the service

14. Data Deletion

Upon account termination:

  • Your data may be deleted after a reasonable period
  • You are responsible for exporting your data before termination

15. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page.

Continued use of the service constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of Spain.

17. Contact

For any questions regarding these Terms:

support@agoocloud.com

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